Title:Quality Management for Projects and Programs
Author:Lewis R. Ireland
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Detailed Description:
With a focus on doing the right thing right the first time, Lew Ireland has constructed a solid presentation on how to invest in quality throughout all the project management processes.

Understanding the customer's requirements and the essential nature of planning to meet quality expectations is explored thoroughly, and there is solid discussion of the quality-the choice of resources, the human factors, the effects of internal and external demands, the tools, the management techniques, the methodologies, and the costs-associated with infusing quality into project management.

The book is essential reading to learn more about one of the knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK®).

Table of Contents

I. The Quality Movement
II. Dimensions of Customer Requirements
III. Planning for Quality in Projects
IV. Cost of Quality
V. Statistical Concepts and Quality Tools
VI. Quality and People in Project Management
VII. Achieving Project Quality
Publisher:Project Management Institute
Date Published:1991
PMI Product ID:00100001201
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A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide (ENGLISH)

To support the broadening spectrum of project delivery approaches, PMI is offering A Guide to the Project Management Body of Knowledge (PMB...

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