Title:Giving Feedback
PMI Product ID:00101380200
PDU Category:CategoryA
PMP® PDUs:1
PgMP® PDUs:1
Price:$65.00
Member Price:$45.00
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Student Member Price:$45.00
  
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Detailed Description:This course requires either the Adobe Flash Player version 7, 8 or 10.1 pre-release to run. Users with versions 9 and 10.0 will be unable to run the course.

Please click here to learn more about the Adobe Flash Player 10.1 and download the pre-release. Scroll to the bottom of the page and follow steps one and two under “Getting Started” to uninstall your version of Adobe Flash Player and install the 10.1 pre-release. Windows users, please Download active-x for Windows (EXE, 2.5 MB). If you have any questions, please contact Professional.Development@pmi.org.
Delivery Method:E-Learning (Self-Paced)
Duration:1 Hour
Course Objectives:The performance of any organization depends upon the performance of every individual. Giving feedback is a necessary skill and can involve anyone in an organization, whether it is manager-to-report, peer-to-peer, or report-to-manager. There are generally two types of feedback: positive feedback for reinforcing positive behavior, and corrective feedback for correcting negative behavior. The purpose of this course is to help you improve your skills in giving both types of feedback. The course starts by exploring the importance and purpose of feedback in general, and then discusses both positive and corrective feedback. You will also learn a three-step process for giving feedback, and will have a chance to practice giving feedback using this three-step process.

Lesson Objectives

• Matching the types of feedback to situations when they are used
• Identifying the purposes feedback serves
• Determining whether feedback was given effectively in a given scenario
• Giving feedback using the three-step process
Appropriate Audience:Anyone who wants to learn more about giving feedback
Technical Requirements:Browser: Microsoft Internet Explorer 6 and later, Firefox 2.x
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000 / XP
Plug-in: Macromedia Flash 7.0 plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Intermediate
  
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