Title:Using Feedback to Improve Team Performance
PMI Product ID:00101381800
PDU Category:CategoryA
PMP® PDUs:1
PgMP® PDUs:1
Price:$65.00
Member Price:$45.00
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Student Member Price:$45.00
  
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Detailed Description:This course requires either the Adobe Flash Player version 7, 8 or 10.1 pre-release to run. Users with versions 9 and 10.0 will be unable to run the course.

Please click here to learn more about the Adobe Flash Player 10.1 and download the pre-release. Scroll to the bottom of the page and follow steps one and two under “Getting Started” to uninstall your version of Adobe Flash Player and install the 10.1 pre-release. Windows users, please Download active-x for Windows (EXE, 2.5 MB). If you have any questions, please contact Professional.Development@pmi.org.
Delivery Method:E-Learning (Self-Paced)
Duration:1 Hour
Course Objectives:A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance – both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your performance is the best it can be. In this course, you'll learn how to deliver feedback to other members of your team using a direct, honest, and assertive style that strives to eliminate uncertainty. You'll also learn techniques to help you receive and process feedback provided by other team members. Mastering this feedback loop provides an opportunity to grow as an individual, as well as improve team performance as a whole.

Lesson Objectives

• Recognizing examples of assertive feedback
• Recognizing examples of effective feedback
• Applying strategies for giving feedback to team members
• Recognizing examples of elements of the process for receiving feedback from team members
• Applying the process for receiving feedback from team members
Appropriate Audience:All levels of employees; anyone who participates on any type of team
Technical Requirements:Browser: Microsoft Internet Explorer 6 and later, Firefox 2.x
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000 / XP
Plug-in: Macromedia Flash 7.0 plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Intermediate
  
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