Title:Managing Stakeholder Expectations for Project Success: A Knowledge Integration Framework and Value Focused Approach
Author:Ori Schibi, PMP
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Managing Stakeholder Expectations for Project Success provides a proven approach that focuses on understanding stakeholders’ needs and managing their expectations, defining success criteria tied to project constraints, and performing activities that add value to the creation of the desired results. It illustrates the link between effective quality, risk, communication, and change management, and delivering success on the traditional measures of scope, time and cost, and the intended benefits for the organization.

Key Features

Demonstrates how to utilize and leverage best practices outlined in PMI’s PMBOK® Guide, within the context of organizational challenges and project realities

Provides tips for deciphering organizational politics, and tools for analyzing all stakeholders to learn how to manage their expectations, how to treat them, what to expect from them, and how to design an effective communication plan, applicable and efficient for addressing each of their needs

Supplies techniques for improving vertical collaboration among resource managers, functional managers and other project managers through relationship-building activities and by understanding each other’s needs

Delineates the importance of setting ground rules in building the foundation for a successful project and outlines concepts for defining success criteria tied to project constraints

Reveals how to identify, address, track and act on assumptions and link them to project success

Discusses methods for reducing requirement and scope changes and measuring the individual and overall impact of changes in the pipeline and their associated risks

Presents techniques and metrics for determining project health and interim performance beyond the traditional ways of measuring deliverables and results

Explains how to prioritize risks and responses based on organizational and project priorities so they align with objectives and success criteria

Illustrates how to apply the knowledge presented, and provides an integration framework for performing it properly
Publisher:J. Ross
Date Published:2013
PMI Product ID:00101480101
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