Title:Operations Management: Facilities Planning and Management
PMI Product ID:00101531000
PDU Category:CategoryA
PgMP® PDUs:1
Member Price:$45.00
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Student Member Price:$45.00
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Detailed Description:This course requires Adobe Flash Player version10.xx, 11.xx or 12 to run.

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Delivery Method:E-Learning (Self-Paced)
Duration:1 Hour
Course Objectives:

Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of facilities is determined by the nature of the organization, its production system, and the processes used for creating its products or services. When choosing the location and layout of a facility, service facility managers must be mindful of how products or services are delivered, so that customers leave with a great experience. This course introduces the goals, processes, and strategic considerations of facilities management and discusses what to consider when selecting a facility's location. Examples of different facility layouts are included. Additionally, it examines the specific factors to consider when planning and managing facilities for service organizations. By the end of the course, you should:

•recognize examples of internal and external customers of facilities management

•identify the definition of churn

•match types of organizations with their typical facilities management style

•sequence the process to develop a strategic plan for facilities management

•identify the most common factors to consider when deciding the location for a facility

•recognize examples of Fixed Position, Process-oriented, and Production-oriented layouts

•identify the major factors influencing general area location and particular site location planning decisions in service organizations

•identify the key environmental factors that should be kept in consideration when planning layout in services environment

Appropriate Audience:

Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization

Technical Requirements:Browser: Microsoft Internet Explorer 8 and 9 or 10 and 11 in “compatibility mode” Firefox 20.x or higher, CHROME 30.x or higher
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000, XP or Windows 7 or 8 (This course is not supported on iOS phones and tablets)
Plug-in: Macromedia Flash 10 or higher plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Intermediate
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