Title:Getting Results without Direct Authority: Persuasive Communication
PMI Product ID:00101532200
PDU Category:CategoryA
PgMP® PDUs:1
Member Price:$45.00
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Student Member Price:$45.00
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Detailed Description:This course requires Adobe Flash Player version10.xx, 11.xx or 12 to run.

Please click here to learn more about the Adobe Flash Player. Click “Check Now” in section 1 to see if Flash Player is installed on your computer. If you’re not running a supported version, please click the hyperlink “Adobe Flash Player download “ in section 2. If you have any questions, please contact Professional.Development@pmi.org.
Delivery Method:E-Learning (Self-Paced)
Duration:1 Hour
Course Objectives:

Communicating persuasively is key when you want to get results in situations where you don't have direct authority. To communicate persuasively, it's important to think from the other person's perspective. How and what you ask, and the sincerity of your concern for addressing the other person's interests, will help smooth the way to getting the results you need. This course presents strategies for communicating persuasively when you don't have direct authority. It also describes ways to remain persuasive even when you face resistance from the person you are addressing. By the end of this course, you should be able to:

•recognize how to communicate persuasively to get the results you need

•apply strategies for communicating persuasively to get results

•recognize how to overcome resistance when you need to get results from someone over whom you don't have direct authority

Appropriate Audience:

Anyone who wants to develop or refine their skills for getting results when they don't have direct authority over the people responsible for doing the work

Technical Requirements:Browser: Microsoft Internet Explorer 8 and 9 or 10 and 11 in “compatibility mode” Firefox 20.x or higher, CHROME 30.x or higher
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000, XP or Windows 7 or 8 (This course is not supported on iOS phones and tablets)
Plug-in: Macromedia Flash 10 or higher plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Intermediate
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