Title:Facilitating Collaborative Processes
PMI Product ID:00101538400
PDU Category:CategoryA
PgMP® PDUs:1
Member Price:$45.00
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Student Member Price:$45.00
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Detailed Description:This course requires Adobe Flash Player version10.xx, 11.xx or 12 to run.

Please click here to learn more about the Adobe Flash Player. Click “Check Now” in section 1 to see if Flash Player is installed on your computer. If you’re not running a supported version, please click the hyperlink “Adobe Flash Player download “ in section 2. If you have any questions, please contact Professional.Development@pmi.org.
Delivery Method:E-Learning (Self-Paced)
Duration:1 Hour
Course Objectives:

In order to develop better, more successful solutions to work-related issues, you need to engage employees in collaborative processes such as planning, decision making and problem solving. This course describes how to support collaborative processes by drawing on the principles of facilitation. These principles include empowering employees to engage with work and take responsibility, encouraging them to be creative, sharing relevant information openly and honestly, and helping employees see connections between their work and the work of others. The course describes how to apply these and other principles in collaborative sessions. In particular, it examines visioning sessions, where you want employees to contribute their ideas on what an ideal future looks like, and decision-making sessions, where you need to guide employees to reach a consensus about an important issue. By the end of this course, you should be able to:

•describe the principles of facilitation

•recognize how to conduct a collaborative visioning session

•recognize how to facilitate collaborative decision making

•take steps to facilitate consensus during a decision making session in a given scenario

Appropriate Audience:

Team leaders, supervisors, managers and anyone who has a facilitator role in the workplace

Technical Requirements:Browser: Microsoft Internet Explorer 8 and 9 or 10 and 11 in “compatibility mode” Firefox 20.x or higher, CHROME 30.x or higher
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000, XP or Windows 7 or 8 (This course is not supported on iOS phones and tablets)
Plug-in: Macromedia Flash 10 or higher plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Intermediate
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