Title:Assertiveness: know your profile
PMI Product ID:00101572000
PDU Category:CategoryA
PMP® PDUs:0.5
PgMP® PDUs:0.5
Price:$55.00
Member Price:$39.00
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Student Member Price:$39.00
  
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Detailed Description:This course requires Adobe Flash Player version10.xx, 11.xx or 12 to run.

Available in the follwing Languages: French, English (United Kingdom), Portuguese, Italian, Spanish, Brazilian, English (United States)


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Delivery Method:E-Learning (Self-Paced)
Duration:

0.5 Hour

Course Objectives:

In tense or stressful situations, our behaviour is affected, we risk going to pieces and we may have inappropriate reactions that can cause us to lose face or which have a negative effect on our credibility.

So we're going to be looking at how we can retain control over our behaviour and be ‘assertive’ i.e. both firm and diplomatic at the same time. We're also going to be looking at how to avoid the behaviours that make us less effective.

To do this, we're first going to take a test to find out what we tend to do ourselves and to understand the mechanisms that make people swing from one fallback behaviour to another.

Appropriate Audience:

All professionals

Technical Requirements:Browser: Microsoft Internet Explorer 8 and 9 or 10 and 11 in “compatibility mode” Firefox 20.x or higher, CHROME 30.x or higher
Internet Connection: 56 KB Modem as minimum, 128 KB recommended
Memory: 256 MB minimum, 512 MB recommended
Operating System: Windows 2000, XP or Windows 7 or 8 (This course is not supported on iOS phones and tablets)
Plug-in: Macromedia Flash 10 or higher plug-in
Processor: Pentium II 300 minimum, Pentium III recommended
Speakers: Multimedia speakers or headphones
Course Level:Foundation
  
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